FAQs

How do I pay for my obituary notice?
Funeral homes that have been established as a billable account may elect to charge the cost of an obituary notice to their account. All other obituaries must be prepaid prior to deadline in order to publish as requested.
Can I work on my obituary notice and save it without submitting?
Yes, obituary notices can be saved and worked on at a later time. To do this, click "Save" while working on the online version. Create an account and then later, you may log in to return and finish the notice. You can not save changes on the print version.
Can I make a change or correction to my obituary notice after it has been submitted?
Yes, the content of an obituary notice can be modified at any point prior to the publication's deadline. You may make changes to your notice at any point before deadline for the publication. Simply log in to your account, locate your ad, and "Modify" the ad. Changes to the content of the obituary that increase or decrease the cost will be adjusted on the credit card supplied for payment. PLEASE NOTE: Any changes made to the print version will not be reflected on the web version. These changes must be made separately.
Will the photo in my obituary notice run in color?
No, all obituary notices run black and white in the newspaper. Some photos remain in color on the screen but all will be converted to black and white prior to publication. The photos will run in color on the publication's website. All images, emblems, and funeral home logos included with the obituary are printed in black and white in the newspaper.
What happens to my obituary notice if I miss the publication's deadline?
Unfortunately, you will need to choose the next available date. Some sections of the newspaper are printed in advance and require a longer production time. If the date is unavailable on your screen, the deadline has passed.
Will I be able to view my obituary notice online?
Yes, all obituary notices are displayed online at www.eagletribune.com/obituaries, www.salemnews.com/obituaries, www.newburyportnews.com/obituaries, www.gloucestertimes.com/obituaries, www.andovertownsman.com/obituaries, www.derrynews.com/obituaries, www.carriagetownenews.com/obituaries, www.hgazette.com/obituaries
Where will my obituary notice appear in the publication?
All obituary notices appear in the obituary section of our publications.
Is the preview of my obituary notice an accurate representation of how it will look in your publication?
The preview that is provided of your completed obituary notice is a proof of what you have submitted to be published. Please take this opportunity to ensure that spelling, grammar, and wording is how you wish to see it in the paper. All obituaries are read by our staff to further ensure correct spelling and grammar and use of complete sentences. It is possible that we will need to make changes to your obituary to fit our style. This could result in a small increase or refund in your charges. You will receive a second email confirmation if any changes are made.
Can I work on my Memoriam announcement and save it without submitting?
No, Memoriams can not be saved and worked on at a later time.
Can I make a change or correction to my Memoriam announcement after it has been submitted?
Once a Memoriam is purchased and submitted, it is considered to be final. To make changes to a submitted Memoriam prior to deadline, please call 1-800-681-6248 and speak with a customer service representative. Changes to the content of the Memoriam may increase or decrease the cost and it will be adjusted on the credit card supplied for payment.
Will the photo in my Memoriam announcement run in color?
No, all Memoriams are black and white in the newspaper. Some photos remain in color on the screen but will be converted to black and white prior to publication. They will appear in color on the website.
Where will my Memoriam announcement appear in the publication?
All Memoriams appear in the lower portion of our obituary pages in our publications.
Is the preview of my Memoriam announcement an accurate representation of how it will look in your publication?
Yes, the preview that is provided is a proof of what you have submitted to be published. Please take this opportunity to ensure that spelling, grammar, and wording is how you wish to see it in the paper.